How we help
Since 1987, our non-profit association in Austria has built and operated accommodation for families with ill or injured children close to the hospital. At our Ronald McDonald Houses in Vienna, Wiener Neustadt, Graz and Salzburg, around 1,700 families each year find a home away from home.

This gives families the opportunity to stay close to the specialist hospitals providing treatment throughout the treatment period, allowing them to be there for their children day and night. Without high costs, long journeys or having to leave their other children alone.
This approach reflects the principle of Family-Centered Care – family-centred care – in which the family is regarded as a central part of care and recovery. Staying close to family has been shown to speed recovery by up to one third and is therefore an effective part of the healing process.
At Ronald McDonald House, we believe that no family should have to choose between staying close to their child and having a place to rest and recharge. That is why we give them more than just a room.
We provide a sense of normality – even when nothing seems normal anymore. Because when a child is in hospital, their family stays. And we stay by their side.
Information for families
If you have any questions, please contact the relevant Ronald McDonald House directly. Full details are available under Locations.
Operating Ronald McDonald House costs an average of 135 euros per family room per night. To support its ongoing operation, we ask families to contribute 15 euros per night towards these costs. In doing so, they help ensure that the House can continue to support families in the future. Of course, no family will be turned away if they are unable to contribute.
Laundry:
- Bed linen, including for cots
- Towels
- Drying racks and clothes pegs
- Ironing boards and irons
- Washing machines, including detergent
- Tumble dryers
Kitchen:
- Depending on the location, one or more fully equipped communal kitchens
- Storage for personal food + a private refrigerator including a freezer compartment
- Free coffee, cold drinks and tea
- Free fruit and vegetables from regional suppliers
- Dishwashers including tablets
- Microwave
Internet:
- Free Wi-Fi access
Other:
- Cleaning equipment and products
- Vacuum cleaners
- Current regional daily newspapers and reading material for children and adults
- Children's play areas
- Cots and bed rails (fall protection)
- Depending on the location: games consoles, breast pumps and sterilisers for baby bottles, bicycles, scooters and pushchairs to borrow
There are various ways to support our work. You can find all the information here.